In our customer area, you can find all important information and contact details for our products. We’re always here to help.
Repaying Your Loan
If you wish to repay your loan early, please call us on 01709 808 990, one of our team will explain the process and provide you with a settlement figure.
Or you can simply email us at: settlements@propensio.co.uk and we’ll send you a settlement figure by return.
Changing Your Payment Date
If you would like to discuss changing the date your Direct Debit is paid, please call us on 01709 808 990 and we will be happy to help.
Help with Repayments
If you are struggling to make your repayment or think that you may have problems in the near future, we can help. Please call us on 01709 808 996 or email us at: collections@propensio.co.uk and we will call you.
General Enquiries
If you have any other queries, please feel free to speak with one of our team on 01709 808 990 or email us at: info@propensio.co.uk
Contact us
Are you an introducer?
Talk to us about options for offering our lending to your customers.
Call us: 01709 808990 option 5
Email us: sales@propensio.co.uk
Are you a customer?
If you have a question about an existing account you have with us, talk to one of our advisors.
Call us: 01709 808990 option 1
Email us: customerservices@propensio.co.uk
Are you a retail partner?
If you are an existing retail partner, contact one of our team.
Call us: 01709 808990 option 1
Email us: applications@propensio.co.uk